A zone quits. A fixture goes dark. A valve sticks open and you don’t find out until the water bill shows up. We fix it, and we do it the way we’d want it done at our own house.
The Same Standard, Whether We Built It or Not
Irrigation and landscape lighting are the two parts of a yard you’re never supposed to think about. You only notice them when something’s off. The brown patch in the front corner. The walkway that vanishes after sunset. The sprinkler running at 2pm in July for reasons nobody can explain.
We service irrigation and low voltage lighting systems all over Greenville and the surrounding Upstate. Same crews, same standards, same attention to detail we bring to a full design-build project. A service call at your house is not a lesser job. It just has a smaller footprint.
(This service is offered in Upstate South Carolina only.)
What White Glove Actually Means Here
Plenty of companies say it. Here’s what we mean by it:
- You know who’s coming and when. We confirm your window ahead of time, and we call before we head your way.
- We treat your property like a finished landscape, not a job site. Beds get put back. Sod gets laid back down. Nothing gets tracked across your patio.
- You hear what we found before we start fixing. No mystery work, no line items you can’t account for.
- We don’t leave without walking you through it. Whether that’s your new controller, your revised watering schedule, or what we’d keep an eye on next season.
- One point of contact. You can call, text, or email and reach a person who knows your property.
Irrigation Repair & Service
Red clay, hard freezes, and summers that swing from drought to downpour are rough on a system. Most of what we run into is ordinary wear, and most of it gets fixed on the same visit.
- Diagnostics. No water, weak pressure, a zone that won’t fire, or a system running when it shouldn’t be.
- Sprinkler head repair and replacement. Broken, sunken, clogged, leaky or knocked out of alignment.
- Valve and solenoid repair. Stuck valves, zones that won’t shut off, wiring faults.
- Leak repair. Wet spots, soft ground, sudden pressure loss.
- Controller and timer service. Reprogramming, replacement, smart controller setup, and the Wi-Fi troubleshooting nobody enjoys.
- Backflow diagnostic and repair.
- Coverage audits and zone adjustment. Even coverage, and no overspray soaking your driveway, walls, or hardscape.
- Spring start-up and fall winterization. Pressurize and tune in spring, de-pressurizing and shut down before the first hard freeze.
- Drip and micro-irrigation. Beds, planters, and container zones.
Landscape Lighting Repair & Service
Low voltage lighting is built to last, but it still lives outside. Fixtures drift as plants fill in. Connections corrode. Transformers age. A system that looked intentional three years ago starts looking accidental.
- Fixture repair and replacement. Dark, dim, flickering, or water in the housing.
- Transformer diagnostics and replacement. Tripping units, voltage drop, overloaded circuits.
- Wiring and connection repair. Corroded splices, buried breaks, and lines cut/nicked by other trades.
- Timer, photocell, and controller service. Lights coming on at the wrong hour, or not coming on at all.
- LED and lamp replacement. Including color temperature matching, so the whole system reads the same instead of half warm and half blue.
- Re-aiming after dark. Glare correction and adjustment around plantings that have grown in.
- Full system audits. Especially useful if you bought the house with lighting already in the ground.
- Fixture cleaning and lens restoration. The cheapest thing on this list and usually the most dramatic.
How a Service Call Works
Step 01. Get on the schedule.
Call us or send a request with what you’re seeing. We’ll confirm a window and let you know who’s coming.
Step 02. We diagnose it on site.
Your technician runs every zone or circuit and finds what’s actually wrong, not just what’s obvious from the driveway. You’ll hear what we found before any work starts.
Step 03. We fix it and prove it.
Most repairs are done on the same visit. We re-run the system with you, confirm the fix, and clean up behind ourselves before we go.
Straightforward Pricing
Trip Fee: $175
Every visit starts with a flat trip charge. That covers:
- Drive Time
- Site Introduction
Additional Labor: $130 per hour
Anything beyond what the trip charge covers is billed at $130 per hour, in 30-minute increments. Parts and materials are billed separately. If a repair is going to run long, or we need a part that isn’t on the truck, you’ll hear it from us before we keep going. Nobody likes finding that out on the invoice.
Where We Work
We service irrigation and landscape lighting systems in Greenville, Greer, Travelers Rest, Simpsonville, Fountain Inn, Mauldin, Taylors, Easley, Five Forks, Piedmont, Powdersville, Senneca, Six Mile, and the surrounding Upstate.
Not sure if you’re in range? Give us a call and we’ll tell you straight.
FAQs
Some frequently asked questions.
01 Do you service systems you didn’t install?
Yes, and we do it often. Plenty of our service clients inherited a system with the house and have no idea who put it in. Show us what you’ve got and we’ll get it working.
02 How fast can you get out here?
We’ll give you a firm window when you book. If you’ve got an active leak or a system stuck on, call us directly instead of using the form. For active leaks and other emergency services we can be at your residence within 24 hours (additional fees may apply)
03My lawn has dry spots but the sprinklers run fine. What gives?
Usually coverage, not failure. Heads settle over time, get blocked by plants that have filled in, or drift out of aim. A coverage audit and zone adjustment sorts out most of it in one visit.
04Half my landscape lights are out. Is the transformer bad?
Sometimes. More often it’s voltage drop, a corroded connection, or a break somewhere in the run. We test the circuit end to end instead of guessing and swapping parts.
05Do I really need to winterize in the Upstate?
Yes. Our winters are mild enough that people talk themselves out of it and cold enough that it eventually costs them a backflow device. De-pressurizing and draining the system before the first hard freeze is cheap insurance.
06Do you offer maintenance plans?
Yes, we offer a seasonal plan covering spring start-up, a mid-season check, and fall winterization.
07Do you warranty your repairs?
Yes. The repairs we make and the parts we install are covered for one year. We can’t warranty the system as a whole; fixing one bad valve doesn’t make the rest of an aging system new, and coverage doesn’t include abuse, damage caused by others, or acts of nature.
Let’s Get It Running Right
Whether you’re dealing with one stubborn zone or a lighting system that hasn’t looked right in years, we’ll tell you honestly what’s wrong and fix it properly.